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Frequently Asked Questions

Question 15/18 in default FAQs

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What if I have received damaged or incomplete goods?
If you have received goods which are not complete, faulty or damaged in transit, then please contact us within 24 hours. Our couriers, nor us, will not accept any liability if the claim is made outside of the 24 hours. You are advised to check the goods before signing for the delivery. If you find that the goods are damaged please inform the driver immediately. We will do our utmost to rectify the situation.